Modern Slavery Statement for Mitcham Carpet Cleaners

Mitcham Carpet Cleaners is committed to operating responsibly, ethically, and with zero tolerance for modern slavery, human trafficking, forced labour, child labour, debt bondage, or any form of exploitation. This statement reflects our ongoing commitment to protect human rights across our own operations and throughout our supply chains. As a local carpet cleaning business, we recognise that integrity must be built into every service, procurement decision, and working relationship.

Our modern slavery policy applies to all employees, managers, contractors, agency staff, and suppliers. We expect every person connected with Mitcham Carpet Cleaners to act with honesty and to follow the law. We take a zero-tolerance approach to any practice that compromises freedom, dignity, or fair employment. Where concerns arise, they are treated seriously and investigated promptly.

We understand that risks can exist in many parts of a business, including labour provision, equipment supply, cleaning products, uniforms, transport, and outsourced services. For that reason, our approach is based on prevention, due diligence, and continuous oversight. We require suppliers to confirm that they do not use forced labour and that workers are employed voluntarily, are paid lawfully, and are free to leave their employment in line with applicable law.

Supplier checks are an essential part of our controls. Before engaging a new supplier, we assess their labour practices, ownership structure, country risk, and ability to demonstrate responsible recruitment. We reserve the right to request evidence of employment rights compliance, including contracts, wage records, and proof of age verification where relevant. If concerns are identified, we may require corrective action, increase monitoring, or end the relationship.

Our supplier audit process is designed to support accountability. We conduct proportionate audits based on risk, focusing on labour sourcing, subcontracting, working hours, pay, and treatment of workers. Audits may include document reviews, questionnaires, site visits, and follow-up checks. Where suppliers are unable to meet our standards, they must implement improvements within a defined timeframe. Failure to do so may result in suspension or removal from our approved supplier list.

Training also plays a key role in prevention. Staff involved in recruitment, procurement, and contract management are made aware of the indicators of modern slavery, such as signs of coercion, restricted movement, withheld documents, or unusual dependence on an employer. By strengthening awareness, Mitcham Carpet Cleaning helps ensure that risks are identified early and managed effectively.

Reporting channels are available for anyone who suspects wrongdoing. Concerns may be raised internally through line management, senior leadership, or our designated safeguarding process. Reports can be made confidentially, and we do not tolerate retaliation against any person who raises a concern in good faith. All allegations are reviewed carefully, recorded, and escalated where necessary for appropriate action.

In the event of a credible concern, we will act quickly to protect affected individuals and to cooperate with any lawful investigation. This may involve pausing work with a supplier, carrying out a further audit, or seeking advice from appropriate specialists. Our aim is not only to respond when issues arise, but also to prevent recurrence through stronger controls and improved oversight.

As part of our ethical standards, Mitcham Carpet Cleaners expects openness from suppliers and honesty from all workers engaged in our business. We also ask our partners to maintain accurate records and to communicate any potential risk promptly. This shared responsibility helps build a more transparent and resilient supply chain that respects human rights at every stage.

We will review this statement annually to ensure it remains accurate, effective, and aligned with current law, business activities, and risk levels. The review will consider audit findings, reported concerns, supplier performance, training outcomes, and any changes to our operations or procurement practices. Where improvements are needed, we will update our procedures without delay.

Modern slavery is a violation of fundamental rights, and we are committed to doing our part to eliminate it. Through our zero-tolerance policy, supplier audits, clear reporting channels, and annual review, Mitcham Carpet Cleaners aims to maintain a responsible, transparent, and ethical business. We believe that every worker deserves to be treated with dignity, fairness, and respect.

This statement reinforces our commitment to responsible business conduct and the continuous improvement of our anti-slavery controls. Mitcham Carpet Cleaners will keep strengthening its approach so that modern slavery risks are identified, prevented, and addressed across all areas of activity.